Ibtisam had many troubles in her marriage that she eventually had to file for divorce, which is still ongoing. She currently lives with her children without a source of income or any other way to provide for their daily needs. She's constantly being asked to pay rent by her landlord, and when she made the decision to go to Kirikhan to live in housing for orphans and single mothers, she couldn't afford the costs of moving there. Ibtisam and her children desperately need assistance.