Fatima lives in the city of Idlib in a rented house that needs some restoration and repair work; the house also lacks many basics of decent living. Her husband died about ten years ago, and she has two sons in detention since the beginning of the revolution, and she knows nothing about them. Fatima lives on aid from charitable people; she relies on collecting cardboard and tree branches to use for heating and cooking. Fatima lacks support and needs someone to extend a helping hand to meet her basic needs.